Provider Agreement — Prime Tempr
Last updated: 2026-09-15 (draft pending counsel review)
This agreement describes the current Phase One relationship between an approved yoga or wellness professional or small practice ("Provider") and Prime Tempr ("Platform").
1. Onboarding and public information
You must provide accurate identity, credential, business, ownership, and contact information requested for your provider type. Prime Tempr may approve, decline, request evidence, correct obvious errors, or suspend a presence when needed for trust, safety, policy, or legal compliance.
You are responsible for keeping public information, availability, services, prices, qualifications, insurance, and external booking terms accurate.
2. Content and intellectual property
You retain ownership of content and business material you submit. You confirm that you have the necessary rights, music licences, releases, and permissions. You grant Prime Tempr a non-exclusive, worldwide licence to host, display, format, and promote the material through the service while your presence is active, plus a reasonable period required for backups, legal obligations, and orderly removal.
Prime Tempr may refuse or remove unsafe, deceptive, unlawful, infringing, or poorly attributed material.
3. Plans, fees and customer ownership
Creating or claiming a public business profile is free. Pro tools are available through an optional 30-day trial that you activate when your workspace is ready. Creating an account or claiming a profile does not start the trial. No payment card is required and the trial does not create an automatic charge.
After the trial, Pro continuation is US$15/month by enquiry. Growth is US$25/month by enquiry; its additional marketing tools are coming soon. Submitting an enquiry does not activate a paid plan or take payment. We confirm available features and activation details with you first. Your Free profile and saved records remain if you do not continue Pro. See Pricing for the current included features.
You collect student payments directly and can record their status in the workspace. Prime Tempr does not currently collect student payments online.
Customers you source through your own referrals, audience, website, social channels, or direct relationships remain provider-sourced and carry no Prime Tempr marketplace commission. If Prime Tempr later charges for demand demonstrably generated by its discovery system, that fee must be separately disclosed, capped, attributed, and accepted before the relevant transaction.
4. Enquiries, bookings, and service delivery
You are responsible for responding to requests, confirming bookings, delivering services, communicating changes, and applying fair cancellation and refund terms. During Phase One, payments arranged with clients occur outside Prime Tempr and remain your responsibility.
External meeting, calendar, payment, messaging, and venue services are governed by their own terms. Do not present an unconfirmed request as a confirmed booking.
5. Wellness, safety, and professional responsibility
You must work within your qualifications and applicable law. Do not use Prime Tempr to make deceptive medical claims, diagnose beyond your legal scope, or deliver unsafe or prohibited services. Maintain any licences, insurance, waivers, safeguarding procedures, and emergency practices required for your work and location.
6. Client data and communications
Use client and contact data only for a lawful, stated purpose. Respect consent, unsubscribe, correction, export, and deletion obligations. Do not upload bought lists or send marketing without an appropriate legal basis. You may export data made available through your provider tools, subject to security and the rights of the people represented in it.
7. Non-exclusivity
You are an independent provider, not a Prime Tempr employee or agent. You may work elsewhere and use other tools. You remain responsible for your taxes, business registrations, staff, subcontractors, and service delivery.
8. Suspension and termination
You may request deactivation through the provider workspace or support. Prime Tempr may restrict or terminate access for material policy breach, fraud, misrepresentation, safety risk, unlawful conduct, or prolonged failure to resolve serious client issues. We will preserve required audit and legal records and provide available export or transition controls where appropriate.
9. Future commerce
Payments, payouts, provider software billing, tax handling, refunds, disputes, and marketplace-attribution fees are gated capabilities. Before activation, Prime Tempr will publish the applicable commercial terms, supported countries, payment provider, settlement timing, reserves, and dispute process. Test or dormant payment infrastructure creates no present obligation to process money.
10. Governing terms and contact
The Terms of Service and Privacy Policy also apply. Questions, appeals, and deactivation requests: [email protected].