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For teachers & studios

Help & FAQs

A little help with your page, your bookings and your next step.

Getting started

How do I set up my teaching business?

Create an account, choose teacher or studio, and add your business details. Then add a class, preview your booking page and publish when you’re ready. Create your page.

Do I need my own website?

No. Your public page includes your introduction, offerings and contact details. Share its link on social media, in a message or on your existing website.

Can I bring my existing clients?

Yes. Import a client list from your workspace and check the details before saving. Only add people whose details you’re allowed to use; importing a list does not give you permission to send marketing.

My business is already listed. What should I do?

Find your profile and choose Claim this profile. We check ownership before giving you control. If you already have a workspace, sign in to continue there. Find your profile.

Plans & payments

What can I use for free?

Free gives you your own booking page for one weekly class, with up to 20 bookings a month and booking confirmation emails. Pro (US$15/month) and Growth (US$25/month) add more classes, unlimited bookings, reminders, class passes and client tools. Compare plans.

How does the 14-day trial work?

Start your 14-day trial from your workspace when you’re ready. No card is needed. The trial ends without any charge; a paid plan starts only when you check out, then renews each billing period until you cancel, and you keep access until the end of the period you paid for. After the trial your business moves to the Free plan (one weekly class, up to 20 bookings a month) and keeps its page and saved records.

How do students pay me?

Add your payment link or instructions in Payments. Students can report a payment; you check it before marking it paid. Prime Tempr takes 0% commission: the money goes straight to you. Your software subscription is separate and uses Dodo Payments.

Can I send a newsletter to my clients?

Yes. Pro includes 300 emails a month and Growth includes 1,000. Write a draft, preview it and send yourself a test before sending to clients who opted in. Every client email includes an unsubscribe link.

Can I cancel my subscription?

Yes. Open Manage billing in your workspace to stop renewal. Once confirmed, your paid access continues until the current period ends. Fees are generally non-refundable, with exceptions required by law or Dodo Payments’ terms. Refunds & cancellation.

Finding your practice

How do I find a teacher or studio?

Browse by place, teaching style or format. Read the profile, then use its booking or contact options. You can explore public profiles without an account. Find a teacher.

Does a listing mean a business is verified?

Not necessarily. Listed means we have a public source; claimed means an owner manages the profile. A verification badge describes a specific check, not a guarantee of teaching quality.

Who can help with a class or event booking?

Contact the teacher, studio or event organiser for changes, cancellations and payments made to them. For a problem using Prime Tempr, email our support team. Contact support.

Can I change my newsletter or cookie choices?

Use the unsubscribe link in a newsletter to stop those emails. Open Cookie settings in the footer to change optional analytics. These choices are separate from your account and bookings. Cookie settings.

Still need a hand?

Tell us what you’re trying to do. We’ll help you find the next step.

Email support

Quick guides for your business.

Short guides for setting up and running your classes.

Add your first class

  1. Open Calendar → Classes → Add a class. Enter its name, length, places and price.
  2. Save, then choose a time and location or online joining link. Check the timezone.
  3. Publish the class from Classes. Then open Booking page to preview and publish your page. Active Pro or Growth access is needed for new bookings.
Add a class →

Set up weekly classes

  1. Create your class first. From Classes, choose Weekly schedules.
  2. Select the class, weekday, local time and date range. Check the timezone before saving.
  3. Use a schedule exception to move or cancel one occurrence. Pausing a rule stops new sessions; it does not cancel sessions already scheduled.
Open weekly schedules →

Publish and share your page

  1. Open Booking page and preview the saved page on desktop and mobile.
  2. Publish when you’re ready. Each bookable class also needs to be published and have an upcoming time.
  3. Copy your page link and share it with students. If you edit your page later, publish those changes too.
Open booking page →

Bring your client list

  1. Open Clients → Contacts & import. Download the sample, upload a CSV or paste your list.
  2. Choose the email and name columns. Review new, matched and skipped rows; correct errors before importing.
  3. Confirm that you may use these details, then save. Matching emails avoid duplicates. Importing sends no emails and does not subscribe anyone to marketing.
Import clients →

Use passes and record payments

  1. Create a pass, such as a 5-class pass, and set its price and validity.
  2. Assign it to a client and record payment when you receive it. Students sign in with the email on the pass to use eligible credits.
  3. Students pay your business directly. Record payments in Payments; recording a refund does not send money or cancel a booking.
Open class passes →

Manage bookings and messages

  1. Open a class in Today or Calendar to view its roster, confirm requests and mark attendance.
  2. Check whether a student is confirmed, awaiting a decision or on a waitlist. Payment status is separate from their place.
  3. Review cancellation rules before making changes. If a message fails, review the delivery notice and retry from there.
Open calendar →

Moving from another tool?

  1. Export a copy of your existing client list and keep your original records.
  2. Import names and emails first. Add your next classes and review any remaining pass credits separately; bookings, passes, payments and marketing permissions are not copied by a client import.
  3. Preview your booking page and check one class journey before sharing the new link. Keep your previous system available until you have checked everything you need.
Start with your clients →