Privacy Policy

Last updated: 27 September 2026 · Draft pending legal review

We use your information to run Prime Tempr. We do not sell personal data. You choose whether to allow optional analytics or receive our newsletter.

Who we are

Prime Tempr is operated by Praveer Sharma as a sole proprietor, pending business incorporation. For privacy questions or data requests, email [email protected].

Information we collect

• Account details: your name, email, sign-in identifiers, role, language and time zone.
• Business details: public profile content, credentials, ownership evidence and review status when you list, claim or manage a business.
• Bookings and enquiries: contact details, messages, classes, attendance, payment records and communication preferences. Imported client lists include their source and consent status. Business newsletters use consent records and delivery status to honour unsubscribe requests and avoid duplicate sends.
• Usage and technical information: saved items, interactions, referrals, approximate region, device details, IP address, security logs and error reports. Optional browser tracking requires your consent.
• Payment records: transaction references, amounts, currency, tax and refund status. We do not store full card numbers or card security codes.

Information from earlier wellness or AI experiments may remain in an account until it is removed under our retention and deletion processes. These features are not part of the current service.

How we use it

We use information to run accounts, profiles, bookings and business workspaces; check ownership; prevent abuse; respond to requests; and meet legal, tax and security obligations. We also use it to improve reliability and discovery, and send marketing only with the appropriate permission.

Partnership enquiries are private. Sending one lets us review your idea and reply; it does not subscribe you to marketing or make your business a public partner.

Cookies and analytics

Necessary storage keeps sign-in, security and your preferences working. Optional analytics and masked session recordings stay off until you accept them.

Our optional tools include Google Analytics, PostHog and Microsoft Clarity. Clarity records selected public discovery pages with text masked and forms excluded. Account, claim, health, payment and business-workspace pages are not recorded. We do not run PostHog session recordings alongside Clarity.

Accepting and rejecting optional tools are equally available. Use Cookie settings in the footer or policy navigation to change your choice. We remember it on this device for up to 180 days, then ask again. The site works if you reject optional tools.

Essential records, such as ownership decisions, security events and email-delivery status, remain necessary to operate the service regardless of your analytics choice.

Newsletter choices

Newsletter signup requires your email and explicit agreement. We send a confirmation email before adding you to the active audience. We record when and where you signed up, the consent wording version and your language. Campaign attribution is collected only when analytics is allowed; security records help prevent abuse.

Unsubscribe through the link in any newsletter. This choice is separate from cookies, your account and booking messages.

Your browsing location

A chosen area helps us show relevant teachers and places. Use current location asks for browser permission for a one-time lookup. We save approximate coordinates, not a precise location history. Your chosen area can be a travel destination.

We remember it for up to 90 days and save it to your account when signed in. You can update or remove it in Location preferences. Expired areas are not used as current preferences. Interest in local updates does not enable general promotional emails.

Who receives information

We use service providers for hosting, storage, sign-in, email, background jobs, analytics and error monitoring. These include Vercel, Neon, Clerk, Resend and Inngest, and the optional analytics tools described above. Dodo Payments handles Prime Tempr software subscriptions as the merchant of record. Your business may use its own payment provider. Stripe processes the data entered in Stripe-hosted onboarding and checkout; our current Connect integration is sandbox-only. We keep payment status, amount, currency and provider references, not full card details.

We share the details needed for an enquiry or booking with the business you choose. We may also disclose information when legally required, to prevent fraud, protect people or defend legal rights.

Data may be processed outside your country. Where required, we use contractual or other lawful transfer safeguards through our providers.

How long we keep information

We keep information while it is needed for its purpose, your account or business relationship, security, or legal and tax obligations. Deleting your account removes your sign-in straight away and cannot be undone. If you run a business, its booking page goes offline and its plan is cancelled. Records we need for legal, tax or security reasons, such as bookings and invoices, may remain. To ask us to erase other information, email [email protected] and we will respond within 30 days.

Businesses are responsible for the client information they control, including appropriate retention and requests to correct or delete it.

Your rights and choices

Depending on your location, you may have rights to access, correct, export or delete information; restrict or object to its use; and withdraw consent. Use the available account controls or email [email protected] for help.

Keeping information safe

We use encrypted connections, restricted access, separate business records, secure credential handling and monitoring. No system is perfectly secure. We investigate incidents and notify affected people and authorities when the law requires it.

Accounts and provider services are intended for adults. Do not submit a minor’s personal information without a lawful, supported guardian process.

Updates to this policy

We post updates here and give additional notice of significant changes when required.